This Privacy Policy explains how STP Media Ltd ("STP Media", "we", "us", "our") collects, uses, stores, and protects personal data when you use our website at stp-media.com or interact with our services. We act as a data controller for personal data described in this policy and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
STP Media Ltd, a company registered in England and Wales, with offices at 61 Bridge Street, Kington, HR5 3DJ, United Kingdom.
For privacy questions, contact us at [email protected].
Information we collect
- Information you give us: name, email address, company, phone number, job title, and any information included in messages you send via our forms or by email.
- Technical information: IP address, browser type, device, language, pages visited, referring URL, and approximate location, collected through standard server logs and (if enabled) cookies.
- Usage information: aggregate analytics about how visitors use the site, used to improve content and performance.
How we use your information
- To respond to enquiries and deliver the services you request.
- To operate, maintain, and improve our website and services.
- To comply with legal and regulatory obligations.
- To detect, investigate, and prevent fraud, abuse, or security incidents.
- With your consent, to send marketing communications (which you can opt out of at any time).
Lawful bases for processing
We process personal data on the following lawful bases under the UK GDPR: (a) performance of a contract; (b) compliance with a legal obligation; (c) our legitimate interests in operating and growing our business, where those interests are not overridden by your rights; and (d) your consent, where required.
Sharing your information
We do not sell your personal data. We may share it with vetted service providers (e.g. email and hosting providers) who process data on our behalf under appropriate contractual safeguards, with regulators where required by law, or with potential acquirers in the event of a corporate transaction.
International transfers
Where personal data is transferred outside the UK or EEA, we rely on appropriate safeguards including UK adequacy regulations, International Data Transfer Agreements, or Standard Contractual Clauses with the UK Addendum.
How long we keep your information
We keep personal data only as long as necessary for the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Enquiry messages are typically retained for up to 24 months.
Your rights
Under the UK GDPR, you have the right to access, rectify, erase, or restrict processing of your personal data; to object to processing; to data portability; and to withdraw consent. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any of these rights, email [email protected].
Security
We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. No system is perfectly secure, but we work to keep risks low.
Cookies
See our Cookie Policy for details about how we use cookies and similar technologies.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the "Last updated" date at the top.